SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of vintare.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of vintare.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I mean, seriously, I'm just blown away right now. This little gadget has got me saying "wow" over and over again. It's like a cleaning on steroids or something! And the way it cleans? Man, it's as if it has its own personal vendetta against dirt and grime. It gets in there deep, making sure not even a speck of dust is left behind. The power this thing packs is unreal - you'd think such a compact device wouldn't be able to do much but oh boy, are you in for a surprise! And here's where things get really interesting: everything can be controlled from an app on my phone. Yeah, you heard that right! We're living in the future folks; we've got apps controlling our gadgets now. So let’s say I’m chilling on my couch after a long day at work when suddenly I remember that I forgot to clean up before crashing down onto said couch – no worries at all because with just few taps on my phone screen, boom! The cleaning process starts without me having to move an inch! The convenience factor of this feature alone makes it worth every penny spent. It’s like having your very own personal housekeeper but without the hefty paycheck at the end of each month. Technology these days never fails to amaze me...it keeps pushing boundaries and making life easier one innovation at a time…and this gizmo here? Well…it’s definitely one heck of an example showcasing exactly what modern technology can do when put into good use.
Living in sunny Florida, having a pool is practically a necessity. But man, does it come with its fair share of chores The biggest pain? Constant cleaning. If you've got a pool, you know exactly what I'm talking about. But let tell ya, this vacuum cleaner has been an absolute game changer for my pool maintenance routine. It's like having your very own personal lifeguard on duty 24/7 - but instead of saving lives, it's saving you from the hassle of non-stop cleaning! Now don't get me wrong; I was skeptical first too. Can something really make that much of a difference? Well folks, believe the hype because this little gadget sure can. The best part though is that I can control everything right from an app on my phone. Yeah buddy! You heard that right: no more fiddling around with complicated settings or trying to figure out how to set up some confusing timer system. I just whip out my phone and voila – full control over the vacuum cleaner at my fingertips anytime anywhere! It's like we're living in the future here people! And if all that wasn't enough to convince you, let me throw in another sweet deal clincher: it adds icing on an already delicious cake by being super easy to use and navigate through even for someone who isn’t tech-savvy. So there you have it folks. This vacuum cleaner has truly made owning and maintaining a pool way less stressful than before – talk about taking convenience to new heights! Trust me when I say this: once you give this baby whirl around your swimming hole...you'll wonder how ever did without it.
I never thought I'd be so excited about a pool cleaner, but this cordless vacuum has exceeded all my expectations. It's easy to handle, the battery life is exceptional and controlling it through an app makes cleaning almost fun!
recommend
This product has truly revolutionized how we maintain our backyard oasis! With its high-capacity battery, wireless functionality and easy-to-use app controls - maintaining our swimming area has never been easier or more convenient.
Honestly didn’t think it would be as good as it was advertised but boy was I wrong...this thing packs a punch and gets every last bit of debris out of my pool
You ever been in the middle of something important when your device decides now would be a great time for a nap? Well with this guy, say goodbye to unexpected power naps because its battery lasts forever! So yeah, I'm totally head over heels with how user-friendly and convenient this product has turned out to be. It really does tick all my boxes: easy as pie usability; no cords tying me down; long-lasting battery life... what more could anyone want? If you're looking for something reliable that won't leave you hanging midway through tasks or activities then look no further cos' baby - we've found our winner right here! Two thumbs up from me 👍👍
This product is truly impressive! The convenience of its cordless design combined with its powerful performance makes maintaining our pool so much easier. Plus, being able to operate it from anywhere through an app is simply amazing.
I've tried several different types of pool cleaners over the years, but none have been as effective or easy to use as this one. 🌟
The moment I laid eyes on this smart cordless vacuum cleaner, I knew it was going to be a game-changer It's sleek yet powerful and incredibly efficient at cleaning every inch of my pool. The fact that you can operate it via an app is simply icing on the cake!
This product is a total game changer! It's got this super simple setup that makes it so easy to use. You know those products where you have to spend just figuring out how to the thing on? Yeah, well this ain't one of them. Now let's talk about mobility for a sec here - it's cordless! No more tripping over wires or having to find an outlet every time you wanna use it. This bad boy gives you the freedom to take it anywhere and everywhere without any fuss. But hold up, there's more good stuff coming your way! The life on this beast is insane – we're talking 15000mAh worth of juice here. That means fewer charges and longer usage times which is pretty sweet if you ask me.